Reference

Your privacy matters with vcity177

At vcity177, we protect your personal information while you enjoy live casino tables, Fisherman Boat Slots, or Esports Sportsbook. Your data is handled with care, supporting payments via Touch 'n Go eWallet, Boost, and GrabPay all secured through your account wallet.

Touch 'n Go eWallet depositsBoost and GrabPay paymentsMobile access and account continuityLive casino and slots
Explore the Lobby Read FAQ
vcity177 Your privacy matters with vcity177
CUSTOMER HELP

Contact channels for privacy inquiries

If you have questions about your personal data or need to update details linked to your account wallet, our support team is reachable through multiple channels. You can reach out during specified hours for assistance with data or account security matters.

Live Chat Available daily from 10:00 AM to 10:00 PM MYT for quick privacy questions and support.
Email Support Send detailed requests about your personal data or privacy concerns via support@vcity177.
Phone Line Call our helpdesk between 11:00 AM and 9:00 PM for privacy-related account advice.
DATA HANDLING

How vcity177 safeguards your data and account

We use SSL encryption to protect the info you submit during login or account verification steps. Cookies are applied only to keep your session active as you navigate from Crash Game to Esports Sportsbook on mobile or desktop. Account security steps require OTPs sent to your registered mobile for withdrawals or wallet transfers. Data retention is limited to what’s necessary for payment histories, including Touch 'n Go eWallet and GrabPay records. You can request changes to your data directly through support channels anytime

Encryption & Security

SSL protocol secures your login data using multi-step device verification.

Cookie Usage

Cookies maintain your session for smooth mobile app and browser transitions.

Account Verification

OTP codes verify key actions like payouts to your Boost wallet or bank account.

Data Retention

We keep your deposit records via FPX and Maybank2u as needed for transaction clarity.

Privacy policy FAQs for vcity177 members

We collect only necessary payment details such as your Touch 'n Go eWallet ID or bank transfer confirmation to verify deposits and update your account wallet securely.

Yes, you can contact our support via email or live chat to review, update, or delete certain personal information held under your account.

Your data is encrypted using SSL and protected by one-time PIN verification for withdrawals or wallet transfers, keeping sessions safe across mobile and browser use.

Data is only shared for payment verification with local payment providers like Boost and GrabPay or for fraud prevention, all within Malaysian legal limits.

We retain deposit and withdrawal records involving DuitNow and FPX for as long as required to provide clear account history and meet local regulatory needs.

We use session cookies to keep you logged in when shifting between games like Tin Mine Treasure and Live Casino Studio, optimizing your device continuity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfovcity177 Deposits & WithdrawalsInfoThree Card Poker

Related pages

vcity177 Malaysia Three Card Poker FAQ vcity177 Deposits & Withdrawals Mulu Caves Slots